Shipping Policy

Last updated: [09/10/2024]

1. Free Shipping

At MimosaHostilis.Shop, we are pleased to offer free shipping on all orders within the United States. Our commitment to free shipping is part of our effort to provide the best possible value to our customers.

2. Shipping Timeframes

We strive to process and ship all orders as quickly as possible. Here’s what you can expect:

• Standard Delivery: Most orders are delivered within 5 business days from the date of shipment.
• Extended Delivery: In some cases, due to unforeseen circumstances or during peak periods, deliveries may take up to 14 business days.

Please note that these timeframes are estimates and not guaranteed delivery dates. Actual delivery times may vary depending on your location and other factors outside our control.

3. Shipping Service

We use USPS (United States Postal Service) for all our shipments. The specific service used may vary depending on the size and weight of your order, but typically includes:

• USPS Priority Mail
• USPS Ground Advantage

4. Order Processing

Orders are typically processed within 1-2 business days after payment is received. During peak seasons or promotional periods, order processing may take an additional 1-2 business days.

5. Tracking Information

Once your order has been shipped, we will send you an email with your tracking information. You can use this to monitor the progress of your shipment.

6. Shipping Restrictions

Currently, we only ship within the United States. We do not ship to P.O. boxes, APO, FPO, or international addresses.

7. Package Protection

We take great care in packaging your items to ensure they arrive in perfect condition. However, once a package leaves our facility, it is the responsibility of the carrier.

8. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit:

1. Please contact our customer service team immediately.
2. We will work with the shipping carrier to locate the package or file a claim.
3. If the package cannot be located or is confirmed damaged, we will arrange for a replacement to be sent at no additional cost to you.

9. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for packages that are delayed or returned due to incorrect or incomplete address information.

10. Signature Requirement

For certain high-value orders, we may require a signature upon delivery. If you are not available to sign for the package, the carrier will leave a notice with instructions for rescheduling the delivery or picking up the package.

11. Customs and International Shipping

At this time, we do not offer international shipping. All orders are shipped within the United States only.

12. Environmental Commitment

We are committed to reducing our environmental impact. Whenever possible, we use eco-friendly packaging materials and optimize our shipping processes to minimize waste.

13. Questions About Shipping

If you have any questions about our shipping policy or the status of your order, please don’t hesitate to contact our customer service team at [email protected].

14. Changes to This Policy

We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.

Thank you for choosing MimosaHostilis.Shop. We appreciate your business and look forward to delivering your order!